Steps to deposit and withdraw

Steps to deposit cryptocurrency

After logging in, you need to:

1. Visit the page 'Digital Account'.

2. Select the cryptocurrency and click the button 'Deposit'.

3. Once a wallet address appears, send the transaction to that wallet address by scanning the QR code or copying the wallet address, and pasting that wallet address on the app/platform you are withdrawing from.

4. Before depositing, make sure that the cryptocurrency and blockchain for that cryptocurrency selected, are same on both Koinbay and the app/platform from which the withdrawal will happen.

Steps to withdraw cryptocurrency

• After logging in, click on 'Wallet', and then click 'Balances'.

• Click on 'Withdraw' of the cryptocurrency you wish to withdraw from the Fund list.

• Choose the appropriate chain name if available.

• Choose the Withdrawal Address from the Address Book. You can also add different wallet addresses to your address list 'Balances - Address List'.

• Enter the amount of withdrawal. (Fees will get captured automatically) and make sure you have enough balance amount available in your wallet.

• Click 'Withdraw' and your transaction will be processed.