KoinBay
  • KoinBay Intro
  • Get Started
    • Create an Account
    • Get Verified (KYC)
    • Secure your Account with 2FA
    • Deposit
    • Buy Crypto with Card
  • Services
    • 🔄Trading
      • Spot Trading
      • Margin Trading
      • Futures Trading
      • Leveraged Tokens Trading
    • 🤝Staking Pools
    • 💳Buy & Sell with Card
      • Guardarian
    • 🔃Deposit and Withdraw Crypto
      • Steps to deposit and withdraw
      • Virtual Card Integration for Crypto Withdrawals
      • FAQs
    • 🎁Rewards Hub
    • 👀Copy Trading - Coming Soon
    • 🏷️Fees
  • ⛓️API
    • What is API management and how to create it?
    • Basic Information
    • Enum
    • Spot
    • Contract
    • Websocket
    • Official SDK
    • Errors
    • Common Problems
  • Tokenomics
    • 🪙KBT Token
    • Tokenomics
    • Listing KBT
    • Token Audit
  • Let's Connect
    • 📩Customer Support
    • 🌐Social Accounts & Communities
  • Terms & Policies
    • Terms & Conditions
    • Privacy and Cookies Policy
    • Website General Risk Warning Statement
    • General Risk Disclaimer Notice
  • koinbay.com
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On this page
  • How to Deposit on KoinBay?
  • Troubleshooting Deposit Issues
  1. Get Started

Deposit

How to Deposit on KoinBay?

  1. Navigate to Deposit Page: Go to Balances > Deposits or navigate to the Profile Icon and select Deposit.

  2. Select Cryptocurrency: Choose the type of cryptocurrency you want to deposit.

  3. Select Network: Choose the Network needed for the transaction

  4. Deposit: Click on the 'Deposit' button. A Deposit Address will be displayed.

  5. Complete Transaction: Send your cryptocurrency to the provided Deposit Address.

KoinBay supports deposits from these four blockchains: ERC20, TRC20, BEP20 & Polygon

Troubleshooting Deposit Issues

Why hasn’t my deposit been credited?

  • Withdrawal from External Platform: First, ensure the funds are withdrawn from the platform where your crypto is currently held.

  • Blockchain Confirmation: The transaction needs to be confirmed by the blockchain network. This involves network confirmations and can vary for different blockchains. Use the TxID (Transaction ID) to track the status of your transfer on a blockchain explorer.

Last updated 1 month ago

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