Deposit
How to Deposit on KoinBay?
Navigate to Deposit Page: Go to the 'Digital Account' page.
Select Cryptocurrency: Choose the type of cryptocurrency you want to deposit.
Deposit: Click on the 'Deposit' button. A wallet address will be displayed.
Complete Transaction: Send your cryptocurrency to the provided wallet address.
KoinBay supports deposits from these four blockchains: ERC20, TRC20, BEP20 & Polygon
Troubleshooting Deposit Issues
Why hasn’t my deposit been credited?
Withdrawal from External Platform: First, ensure the funds are withdrawn from the platform where your crypto is currently held.
Blockchain Confirmation: The transaction needs to be confirmed by the blockchain network. This involves network confirmations and can vary for different blockchains. Use the TxID (Transaction ID) to track the status of your transfer on a blockchain explorer.
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