KoinBay
  • KoinBay Intro
  • Get Started
    • Create an Account
    • Get Verified (KYC)
    • Secure your Account with 2FA
    • Deposit
    • Buy Crypto with Card
  • Services
    • 🔄Trading
      • Spot Trading
      • Margin Trading
      • Futures Trading
      • Leveraged Tokens Trading
    • 🤝Staking Pools
    • 💳Buy & Sell with Card
      • Guardarian
    • 🔃Deposit and Withdraw Crypto
      • Steps to deposit and withdraw
      • Virtual Card Integration for Crypto Withdrawals
      • FAQs
    • 🎁Rewards Hub
    • 👀Copy Trading - Coming Soon
    • 🏷️Fees
  • ⛓️API
    • What is API management and how to create it?
    • Basic Information
    • Enum
    • Spot
    • Contract
    • Websocket
    • Official SDK
    • Errors
    • Common Problems
  • Tokenomics
    • 🪙KBT Token
    • Tokenomics
    • Listing KBT
    • Token Audit
  • Let's Connect
    • 📩Customer Support
    • 🌐Social Accounts & Communities
  • Terms & Policies
    • Terms & Conditions
    • Privacy and Cookies Policy
    • Website General Risk Warning Statement
    • General Risk Disclaimer Notice
  • koinbay.com
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On this page
  • How to Buy Crypto with Credit/Debit Card
  • Identity Verification for Card Purchases
  • Viewing Purchases and History
  • Troubleshooting
  1. Services

Buy & Sell with Card

How to Buy Crypto with Credit/Debit Card

  1. Login and Navigate: Log in to your KoinBay account > Navigate to 'Buy and Sell' > select 'Buy and Sell Via Guardarian'.

  2. Currency and Amount: Choose the fiat currency and enter the amount you wish to spend. The system shows the equivalent crypto amount.

  3. Payment Process: Click 'Buy' and follow the redirection to Collaborative Partner Websites. Note: Payment is through Collaborative Partners.

  4. Collaborative Partner Registration:

    • Enter and verify your email.

    • Provide basic details and billing address.

    • Enter card details (Visa, Mastercard, Google Pay accepted).

  5. Order Confirmation: Confirm your order details and complete the bank's OTP verification process.

Identity Verification for Card Purchases

  • Requirement: Users must complete identity verification.

  • Verification Levels:

    • Basic: Includes name, address, date of birth, identity, and face verification (up to 50 BTC/week).

    • Advanced: Requires photo ID and selfie (up to 200 BTC/week).

    • Higher Limits: Complete address verification and submit additional documentation (over 500 BTC/week).

Viewing Purchases and History

  • Crypto Arrival: Check received cryptocurrency under 'Balances' - 'Digital Account'.

  • Purchase History: View your order history under 'Balances' - 'Digital Account' - 'Transaction History'.

Troubleshooting

  • Failed Purchase Refunds: If a payment is deducted but the transaction fails, the amount is refunded to your card.

  • Declined Transactions: If a transaction is declined by your bank, contact them for support or try using a different bank's card.

Last updated 2 months ago

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