# Get Verified (KYC)

## **Step-by-Step Guide**

{% hint style="success" %}
All users must complete the KYC process and achieve at least Tier 1 verification to access KoinBay's products and services.
{% endhint %}

1. **Agree to Terms:**\
   \&#xNAN;*•* Check the box to agree to KoinBay's terms and service.\
   \&#xNAN;*•* Click 'Sign Up'.
2. **Complete your Verification:**\
   \&#xNAN;*•* Go to Profile. \
   \&#xNAN;*•* Click on Identity Verification.
3. **Choose Verification Type:**

   *•* For individuals: Select 'Personal Authentication'.

   *•* For institutions: Select 'Enterprise Authentication'.
4. **Enter Personal/Company Information:**

   *•* Input your full legal name and other required details.

   *•* Click 'Next'.
5. **Upload the requested Documents:**

   *•* Complete On-Screen Instructions.

   *•* Provide any additional information as requested.
6. **Confirm Residential Address:**

   *•* Type in your residential address.

   *•* Click 'Confirm'.
7. **Access Your Dashboard:**

   *•* Click 'Go to Dashboard' and wait for document review.
8. **Final Verification:**

   *•* Once documents are verified, you can add a payment method and start using the platform.

{% hint style="info" %}
The KYC process typically takes about 2-5 minutes, depending on the clarity and accuracy of the uploaded documents.
{% endhint %}

{% hint style="warning" %}
Rejections usually occur if the provided documents are not clear or the information is incorrect. Ensure that the images are high quality with readable text and that all data entered is accurate.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.koinbay.com/get-started/get-verified-kyc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.