# Alchemy Pay

## Overview

Alchemy Pay is a fiat payment gateway that enables users to buy and sell cryptocurrency using a wide range of payment methods, including bank cards, bank transfers, mobile wallets, and local payment solutions.

Within Koinbay, Alchemy Pay can be used through the **Buy & Sell with Card** area, offering users an additional way to access crypto using fiat payment methods that vary depending on their country, currency, and verification status.

Alchemy Pay supports a broad international footprint, with coverage across more than 170 countries and a large number of payment channels. The exact methods and corridors available to each user depend on location, fiat currency, payment route, and compliance requirements.

## Main Features

Alchemy Pay supports:

* Fiat-to-crypto purchases
* Crypto-to-fiat off-ramp flows
* Card payments
* Bank transfers
* Mobile wallets
* Local payment rails
* Region-based routing and payment method display

## Payment Methods

Alchemy Pay supports a combination of global and regional payment methods.

#### Global card networks

| Category   | Supported Methods               |
| ---------- | ------------------------------- |
| Bank Cards | Visa, Mastercard, JCB, UnionPay |

#### Bank transfer methods

| Category               | Supported Methods                                  |
| ---------------------- | -------------------------------------------------- |
| Domestic Transfers     | Local bank transfers                               |
| Cross-border Transfers | International bank transfers                       |
| Instant Banking        | Real-time or fast transfer methods where supported |

#### Local and regional payment methods

| Country / Region | Supported Methods                         |
| ---------------- | ----------------------------------------- |
| Indonesia        | OVO, Dana, Virtual Accounts               |
| Vietnam          | Bank Transfer, Wire Transfer, MOMO, ZTpay |
| Thailand         | QR Code payments                          |
| Brazil           | PIX                                       |
| Mexico           | SPEI                                      |
| UAE              | Local banking rails                       |

#### Additional infrastructure

| Type           | Description                             |
| -------------- | --------------------------------------- |
| Mobile Wallets | Available in selected countries         |
| QR Payments    | Available in selected countries         |
| Domestic Rails | Country-specific local transfer systems |

#### Important note

Payment methods are not static. What a user sees depends on:

* country
* fiat currency
* selected crypto asset
* regulatory and compliance conditions

## Geographic Coverage

Alchemy Pay provides broad international coverage.

#### Coverage summary

| Metric              | Details                                                        |
| ------------------- | -------------------------------------------------------------- |
| Countries Supported | 170+                                                           |
| Payment Channels    | 300+                                                           |
| Main Regions        | Europe, Americas, Asia, Middle East, selected emerging markets |

#### How availability is determined

The methods displayed to a user are based on:

* the country they are accessing from
* the fiat currency they select
* the crypto asset they want to buy or sell
* compliance rules for the specific market

## On-Ramp

The on-ramp flow allows users to purchase crypto using fiat.

#### On-ramp capabilities

| Feature               | Description               |
| --------------------- | ------------------------- |
| Fiat to Crypto        | Supported                 |
| Cards                 | Supported                 |
| Bank Transfers        | Supported                 |
| Local Payment Methods | Supported where available |
| Dynamic Routing       | Yes                       |

#### On-ramp logic

Alchemy Pay dynamically determines which payment methods are available for each user based on:

* country
* fiat currency
* payment corridor

This means that two users in different countries may see completely different payment options even when purchasing the same crypto asset.

## Off-Ramp

The off-ramp flow allows users to convert crypto into fiat.

#### Off-Ramp capabilities

| Feature                   | Description                     |
| ------------------------- | ------------------------------- |
| Crypto to fiat            | Supported                       |
| Local Currency Settlement | Supported in eligible corridors |
| Bank Account Payouts      | Supported in eligible markets   |
| Regional Payout Methods   | Supported depending on country  |

#### Off-Ramp note

Availability of off-ramp services depends on:

* jurisdiction
* local payment rails
* asset support
* compliance status

## Fiat Rails

Alchemy Pay uses multiple fiat rails depending on region and method.

#### Fiat rails supported

| Rail Type              | Description                               |
| ---------------------- | ----------------------------------------- |
| Card Rails             | Visa, Mastercard, JCB, UnionPay           |
| Bank Rails             | Local and international bank transfers    |
| Instant Payment Rails  | Available in selected markets             |
| Wallet Rails           | Mobile wallet integrations                |
| Domestic Payment Rails | Country-specific local settlement systems |

These rails determine how funds move between the user and the payment provider.

***

## Supported Fiat Currencies

Alchemy Pay supports a wide range of fiat currencies. The exact list available to each user depends on the country and corridor.

#### Common supported fiat currencies

| Fiat Currencies                                                                                                                       |
| ------------------------------------------------------------------------------------------------------------------------------------- |
| USD, EUR, GBP, AED, AUD, CAD, BRL, MXN, JPY, KRW, IDR, VND, THB, PLN, SEK, CHF, DKK, NOK, RON, BGN, MYR, NZD, KZT, MDL, TWD, HRK, MKD |

***

## Supported Crypto Assets and Chains

Alchemy Pay supports a range of crypto assets and multi-chain stablecoin routes.

#### Commonly supported crypto assets

| Assets                        |
| ----------------------------- |
| BTC, ETH, BNB, SOL, TON, DOGE |

#### Stablecoin and chain coverage

| Asset | Supported Networks                                              |
| ----- | --------------------------------------------------------------- |
| USDT  | TRON, Ethereum, BNB Smart Chain, Solana, TON, Polygon, Arbitrum |
| USDC  | Ethereum, BNB Smart Chain, TRON, Solana, Polygon, Arbitrum      |

#### Supported blockchain environments

| Networks        |
| --------------- |
| Ethereum        |
| BNB Smart Chain |
| TRON            |
| Solana          |
| TON             |
| Polygon         |
| Arbitrum        |

#### Important note

Crypto and chain availability is dynamic and may depend on:

* local compliance
* fiat corridor
* asset support status
* current payment route configuration

## Transaction Limits

Transaction limits depend on:

* payment method
* country
* fiat currency
* crypto asset

#### Important note

Transaction thresholds are not universal. They are determined dynamically by the route and user profile.

### Sanction, High-Risk, and Restricted Jurisdictions

Alchemy Pay applies restrictions to certain jurisdictions.

#### High-risk jurisdictions

| High-Risk Jurisdictions                                                                                                                                       |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Afghanistan, Algeria, Angola, Bolivia, Cameroon, Côte d’Ivoire, Kenya, Laos, Lebanon, Monaco, Namibia, Nepal, Vietnam, Bulgaria, United Arab Emirates, Kuwait |

#### Prohibited jurisdictions

| Prohibited Jurisdictions                                                                                                                                                                                                                                                                                                                                                                                                    |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| American Samoa, Belarus, Burundi, Central African Republic, North Korea, Fiji, Guam, Guatemala, Guinea, Guinea-Bissau, Iran, Iraq, Libya, Myanmar, Nicaragua, Palau, Panama, Russia, Samoa, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, certain regions of Ukraine, Vanuatu, Venezuela, Zimbabwe, United States Virgin Islands, Democratic Republic of Congo, Haiti, Anguilla, Yemen, Turks and Caicos Islands |

#### Compliance note

Merchants or users associated with prohibited or high-risk jurisdictions may face onboarding denial, payment restrictions, or reduced service availability.

## Unsupported Card BIN Countries

Certain card BIN jurisdictions are not supported.

#### Unsupported card BIN list

| Afghanistan | Bangladesh | Burundi     | China       |
| ----------- | ---------- | ----------- | ----------- |
| Cuba        | Eritrea    | Iraq        | Iran        |
| North Korea | Libya      | Morocco     | Myanmar     |
| Sudan       | Somalia    | South Sudan | Syria       |
| Venezuela   | Yemen      | Zimbabwe    | <p><br></p> |

***

## How to Use Alchemy Pay on Koinbay

#### Steps

1. Go to Buy & Sell with Card
2. Select Alchemy Pay
3. Choose the fiat currency you want to use
4. Select the crypto asset you want to buy
5. Review the payment methods available for your region
6. Confirm the payment and follow the checkout flow

## Notes for Koinbay Users

* Payment options depend on the user’s location
* Fiat and crypto availability are dynamic
* The final availability shown during checkout is the authoritative one
* Users should always confirm the selected network and payment method before completing a transaction

## Support

#### When to contact Alchemy Pay

Contact Alchemy Pay for:

* Alchemy Pay payment failures
* Alchemy Pay payment method availability issues
* Alchemy Pay bank transfer or payout questions
* Alchemy Pay checkout errors related to the provider

#### When to contact Koinbay

Contact Koinbay for:

* Navigation within the Koinbay platform
* Access to the Buy & Sell with Card section in the Koinbay platform
* Koinbay account-related platform issues
* General service guidance related to Koinbay platform


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